Privacy Policy

1. Who we are

Maplevora ("we", "us", "our") operates the website maplevora.digital. This Privacy Policy explains what personal data we collect when you visit or contact us, why we collect it, how we use and protect it, and the rights you have over it. We act as the data controller for the processing described here. Questions about this policy can be sent to [email protected].

We are committed to handling your information responsibly and in accordance with PIPEDA (federal), Quebec Law 25. We only collect what we genuinely need to respond to enquiries and operate this website, and we never sell your personal data.

2. Data we collect

Information you give us: when you submit the contact form, request portal access, or email us, we receive the name, business email address, company (if provided) and the content of your message. Providing this information is voluntary, but without it we cannot respond to your request.

Information collected automatically: like most websites, our servers and privacy-respecting analytics may record technical data such as your approximate region, browser type, device type, referring page and the pages you view. Where required, this only happens after you consent through our cookie banner.

3. Why we use your data and legal bases

We use the information above to reply to your enquiries and provide the services you ask about, to operate, secure and improve the website, to understand in aggregate how the site is used, and to comply with our legal obligations.

We rely on your consent for non-essential cookies and analytics, and on our legitimate business interest in operating and securing this website and responding to the enquiries you send us.

4. Sharing and international transfers

We do not sell or rent personal data. We share data only with service providers that help us run the site (for example hosting, content delivery and, where you consent, analytics), each acting under contract and only on our instructions.

Some providers may process data in other countries; where they do, we require appropriate contractual safeguards to protect your information.

5. Retention

We keep enquiry and contact data only for as long as needed to handle your request and for a reasonable period afterwards to maintain a record of our correspondence, then delete or anonymise it. Aggregate, non-identifying analytics may be kept for longer to understand long-term trends.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise any of these rights, email [email protected] and we will respond promptly.

7. Cookies

We use strictly necessary cookies to make the site work, and — only with your consent — functional, analytics and advertising cookies. You can accept, reject or fine-tune these at any time via the cookie banner or the "Cookie settings" link in the footer. For details, see our Cookie Policy.

8. Children

This website is intended for a professional, adult audience and is not directed at children. We do not knowingly collect personal data from children under the age that applies in your jurisdiction. If you believe a child has provided us data, contact [email protected] and we will delete it.

9. Changes and contact

We may update this Privacy Policy from time to time; the "Last updated" date above reflects the latest version. Material changes will be highlighted on this page. For any privacy question or request, contact us at [email protected].